[Resolved] Pepperfry — product | |||
Transaction id[protected]. Received damaged product. I was promised compensation - which i did not receive. Now the returns period is also over. I am stuck with damaged product. I tried calling customer care (Only one number). Cannot connect. Tried writing. I was asked to upload photos. I did that too. Still the problem is unresolved. I tried taking it to the mid level redressal (Next step). When i try to submit it, the website is instructing me not to contact the founders directly. What!!!? These people are truly bogus Was this information helpful? | |||
Nov 8, 2017 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Oct 07, 2017 Pepperfry Customer Care's response Hi Lakshmi, Your compensation got processed successfully. As mentioned within 7 -10 business days it will reflect in the same account used while making a purchase under the name of “Trendsutra Platform Services Pvt Ltd”. We are closing this case from our end, feel free to reach me on [protected] if you have any concern. Regards, Team Pepperfry | |||
 1 Comment | |||
Comments
I had ordered 2 door wardrobe..it's delivered and assembled..but the lock which is used at the top of the door is already come out..it's still 3 days product got assembled..it's bcoz the carpenter hasn't fixed properly...I want it to be refixed or the lock to be replaced if its necessary..
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