[Resolved]  Pepperfry — Product cancelled amount is not refunded to my account

Website:www.pepperfry.com

Hi,

I have cancelled the furniture ordered on pepperfry.com. Refund amount is credited to pepperfry Wallet. I have contacted the customer care to get back my amount and they said that amount will not be credited to my account, forced to order an other product.
Was this information helpful?
No (0)
Yes (0)
Aug 10, 2021
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2020
Pepperfry Customer Care's response
Dear Customer, please share the Pepperfry order details and we’ll check with the team and get back to you soon.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information