[Resolved]  Pepperfry — Product installation not done and not allowed to return.

Address:Hyderabad, Andhra Pradesh, 500046

I was prompted by Peppery that carpenter will come for three days after the delivery and the carpenter did not turn up. I chatted over the chat service three times and they kept promising that carpenter would come. I filed for a return on the website with the photo of the the unopened box and then carpenter calls when I am not available. I said I want to return the unopened box. Then the agent from Pepperfy calls and Pepperfry says they wont take back. He keeps repeating the same thing over and over again. Pepperfy site itself does not give any option for feedback that is visible to other customers. Beware of such sites.
Was this information helpful?
No (0)
Yes (0)
May 5, 2017
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Pepperfry Customer Care's response
Hi, Please share the order number for further assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information