| Website: | www.pepperfry.com |
I ordered king size bed costing 30k from the site on 19th july from the pepperfry website. The online tracking message said that the product will be delivered on 23rd july, the sms said product will be delivered by 2nd august.
2nd august came and went no product in sight. I called up customer care, the guy promises me that the product will be delivered by 3rd august. I call up on 3rd august the customer care guy tells me the product will be delivered on 4th august since packaging is not proper. I call up on 4th august the customer care guy tells me the product will be delivered on 5th august as polishing is not done! How can they polish a product after the packaging is done.
The customer care guys are just there to lie through their teeth. There is no provision to escalate as the complaint is closed even without proper resolution.
I am now registering a complaint with the customer forum. Never ever order anything from this site, i had much better experience with urban ladder. My order number is[protected] Was this information helpful? | 
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