[Resolved] Pepperfry — Product not delivered in 20 days

rish68065

Feb 4, 2022

Address:

indiranagar

Product name-Bubble study table with shelf
Ordered date-15 Jan 2022
Promised delivery date-23 Jan 2022, 30 Jan 2022, 2 Feb 2022, 4 Feb 2022
Current status- Product not delivered

I ordered a table on 15 Jan 2020, It was supposed to be delivered by 23January 2022.To my surprise customer care informed me that the item is defective and they are looking for replacement.
After calling multiple times, they are just fake scheduling a delivery. Either they don't come or they come with wrong product. How can pepperfy team did mistake thrice. After repeated follow up product not delivered yet and we are not getting any status or updates on the product and customer care is not responding to our calls as well chat. Pathetic service and rude customer care executives. I want the product to be delivered by end of the day.

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Mar 8, 2022

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2022

Pepperfry Customer Care's response Dear customer, We are sorry to hear about your concern. Please provide your order number and we’ll check with the team and revert to you soon.
Regards,
Team Pepperfry