[Resolved]  Pepperfry — Product not received and customer care stopped responding

I had ordered a table on 21st December 2021. The shipping date was mentioned as 5th January 2022 and 11Jan was the supposed delivery date. When there was no shipping update till the 8TH Jan, I called customer care and they responded to me (over email) saying that product has been shipped but I was suspicious because no shipping detail was provided. Also my order status hadnt changed. I called again on 11th January and I was told that the product is ready and will be shipped in the next 24hrs, if not they would cancell my order and give me a refund. AFter this point, I got no correspondence from them and customer care has stopped responding to my calls or emails. Please help me get a refund, will be very grateful. Order SKU ID is FN1841967-S-PM7983