[Resolved]  Pepperfry — product not received but receive a deliver message

Address:

620003

I have ordered one selvel target set of 3 containers on 17 september 2018. It was showing ordered will deliver you before 02 october 2018. Suddenly 23 september 2018 one mail came product already delivered. I am staying in trichy. I didn't get any call or any message. While contacted to the customer service they told me, we 'll take 3-5 days to check. Till now, i am not getting my ordered product nor money. While contacting the customer care, they are telling, we'll update you. But from their side they haven't called me or message me once also. They are not replying with proper information also. While asking my money back also they are telling not refund my money only telling, give me some time, we'll get back to you.