Pepperfry — Product returned without refund

My order is still pending from 4th October. Every time
I call they say wait for 24-48 hrs. Now I see that the product is already returned to the seller and no refund initiated. Where is my product that I ordered? Very bad service. Do not buy from this site. I cannot even cancel it as the product is already returned and no response from Pepperfry. Atleast issue my refund. Tracking id [protected] for e-commerce express. Order id[protected]
Was this information helpful?
No (0)
Yes (0)
Pepperfry customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Aakansha, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry
aakansha24's [Complaint's author] reply, Oct 26, 2021
Order id 307452918

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information