[Resolved] Pepperfry — Received a wrong product | |||
I have purchased wardrobe on pepperfy (ORDER ID:[protected] and it was delivered defected with no mirror in it and also it wasn’t the same product that we actually ordered. I have placed a request for return and refunds a week back but the pickup has not been made yet, its been more than 3 weeks since I received the product and the very same day i spoke to the concerned person and also the customer care regarding the product I received Please look into it and resolve the matter as soon as possible Was this information helpful? | |||
Oct 21, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 19, 2021 Pepperfry Customer Care's response Dear Preeti, We regret the inconvenience caused to you. We are getting this checked with our team internally and will revert to you soon.Regards, Team Pepperfry Verified Support Sep 20, 2021 Pepperfry Customer Care's response Dear Preeti, we have initiated a full refund for the product. Please check your registered email ID for more details.Regards, Team Pepperfry | |||
Add a Comment | |||
53%
Complaints
1617
Pending
73
Resolved
825
View all 1617 Pepperfry reviews & complaints
+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
View all Pepperfry contact information
Post your Comment