Pepperfry — refund and cancellation

Surjeeta

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha

I have been continuously requesting pepperfry to cancel a order of 33000 as that the worst nightmare.But the customer service os so pathetic not evn responding except a sorry that is i am telling to cancel but they are not listening such a cheap site. Please tell them to refund.They can't force a customer to buy products without consent and before any delivery itself i have been continuously requesting for cancellations.Pepperfry is such a fraud company

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Pepperfry customer support has been notified about the posted complaint.

Aug 02, 2019

Updated by Surjeeta A fake call from Mr. Sandeep from CEO office told me that he will be cancelling the order and full refund will be given to me but from morning i am getting message that it will be delivered at your place shortly . Is it kind of joke or harassment isnt CEO office track how to do a job or CEO is also part of this game.I want to know the mail and commitment made in the call status.

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Comments

Surjeeta

from Bhubaneshwar, Odisha

Pepperfry team just gave a mail but after that i have replied to refund the money and contact me but no response. Infant the customer service called and informed that they will deliver at the earliest. What kind of forcing service ia this when i have cancelled my order you are deliberately sending it. Please don't blacklist your name. Have some ethics and do learn from eCommerce giants how gracefully they are doing their businesses. I need and immediate confirmation of my refund of 34000 which is a very big amount