[Resolved] Pepperfry — refund and the communication further | |
I got a damaged product and I returned it back to pepper-fry and asked for a refund. They said they have initiated refund. But I have not received it yet. When asked, they don't share any transaction details and they ask me to check with bank. My bank says, "Pepperfry has not attempted". According to them refund initiated on Feb 1. Not received till today(Feb 25) Order number:[protected] Solution would be to refund the amount to my credit card as promised. Was this information helpful? | |
Feb 27, 2020 Complaint marked as Resolved Within a day of raising complaint, pepper fry took action and processed the refund. Thank u team Pepperfry customer support has been notified about the posted complaint. Verified Support Feb 27, 2020 Pepperfry Customer Care's response Dear Ajitha, we are getting this checked with our team internally and will revert to you shortly.
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Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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