[Resolved]  Pepperfry — Refund Issue on Green and White fabric wall lights

I had purchased two products from Pepperfry - Green fabric wall light Nutcase and White fabric wall light Nutcase. Till date I have spoken to 5 or more different Pepperfry executives who have washed their hands saying the refund is already registered and have blamed the bank for this. The purchase was made from SBI bank and they said they cannot do much on this issue other than lodging a simple complaint which has no guarantee of getting my money.
I want Pepperfry to resolve this and get me my money ASAP.

Order Number:[protected]
Order date: 16/10/2020
Refund amount-Rs.1892 (946+946)
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2020
Pepperfry Customer Care's response
Dear Gayathri, PFB mentioned the bank transaction number for your reference : IXGAUPWUT0
Regards,
Team Pepperfry
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information