Pepperfry — refund not credited in my account

Pepperfry — refund not credited in my account

N neeru yadav from Delhi, Delhi

I have not yet received the refund from the merchant for Order id[protected]. You told me that i should contact my bank as you have already refunded the amount. I contacted the bank and they said that there is no transaction from Pepperfry and they require a confirmation email from the merchant stating the date transaction id and amount of the transaction. I asked for the same from you several times. It has been nearly 15 days but have not received any reply from your end. I urge Pepperfry to deposit my money in my account as it has promised through mails calls +2 photos Was this information helpful? No (0) Yes (0)
Pepperfry customer support has been notified about the posted complaint. Feb 29, 2020 Updated by neeru yadav With due respect i want to convey my message to you that pepperfry furniture online market company was expected to refund the amount of rs15314/- in my account for the order id[protected]As the order was returned due to product fragile issues). For the refund this company is stating that the refund was initiated on 14th feb 2020 and today it is 28th feb 2020 and i have not received any kind of refund in my account. I have confirmed in my bank also there is no transaction from pepperfry in my account. I am not understanding what to do in this case, they are just misleading me as i think they have not initiated the refund for my order. Please resolve
Add a Comment	Share
Submit Close