[Resolved]  Pepperfry — refund not received till date

Address:Mumbai City, Maharashtra, 400083
Website:www.pepperfry.com

Order id[protected]/[protected], i got a damaged product and with missing parts on 18.09.2018, i returned the product immediately but till now i didn't get a refund.
I want my amount of rs. 11289.00 approx. To be refunded.
Pepperfry have been cheating me, their refund section customer care people have been continuously feeding me with lies deliberately.
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Nov 5, 2018
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2018
Pepperfry Customer Care's response
Dear Sukanya, Please accept our sincere apologies for the hassle and inconvenience caused. Let us investigate and one o[censored]s will connect with you shortly.
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