Pepperfry — refund of my amount for delivery of wrong product

Address:	Mumbai City, Maharashtra
Website:	www.pepperfry.com

Company pepperfry mumbai
Order id : [protected] dated 30 may 2018 of pepperfry
Phone [protected].
Email [protected]@pepperfry.com

Dear team,
This is in reference to my order id:[protected] on m/s pepper fry, mumbai
The online ordered item is described as “stainless steel insulated hot and cold sipper water bottle”. Anyone would understand it as a stainless steel water bottle.
Please note the vendor has made no mention of plastic bottle.
Please have a look at the photograph attached of the item, which was delivered to me. It has a plastic bottle inside and has only a cover of stainless steel.in effect, it is a plastic bottle covered by a stainless steel cover only. I am not interested in water stored in a plastic bottle with only a cover of stainless steel. Thus, it is mislead and wrong description. Thus, i am compelled to return the items. I would like to return the items and get refund of the amount.
In this regard,
1) i had sent emails to [protected]@pepperfry.com.
2) i had spoken to them on[protected].

So far, i have received no reply.

Hence i request you to take action for the resolution at the earliest.

Regards, jagadish