Pepperfry — refund request (order[protected]

Website:

pepperfry.com

I do understand this very clearly about the policies and i do respect that.
Hence, i had very politely asked for the replacement. Now, since we couldn't find any option to use this product - we wish to replace this.

And, i hope pepperfy will definitely look into my order history - and never had raised any such requests earlier. I would appreciate if you can go back and review my profile to know the close association, i was having with pepperfry.

Definitely and globally, there's always a 'way-out' for any solution.
So, i expect a positive feedback from pepperfry

I had been chasing customer service on the return of one of my purchase (Ref my order[protected]: and, been simply playing a ping-pong game with them - using a standard stupid reply 'not as per policy'.

I do respect that, and also i do admit that.. Always there is case-to case basis interpretation for the resolutions.

For the past 1.5yrs, i'd been placing orders frequently, a long term association. But pls don't stab the customers with rigid and in-humane response stating the 'policies'.

Rajesh & mumtaz
Abu dhabi
Mob: [protected]