Pepperfry — Refusal to unsubscribe me from their database

Address:

Pepper house, Survey No. 96/A LBS Marg, Vikhroli (W) Mumbai Maharashtra , 400083.

I gave my email and mobile number to this company for the purpose of purchasing an item in March 2019 but they never leave me alone ! I am constantly barraged with promotional material that has a non-functioning "Unsubscribe" button attached at the bottom. Likewise all attempts to unsubscribe from both promotional material and from Pepperfry itself via the personal account login, have been futile.

When I have complained, they send an email saying I have been unsubscribed but the unwanted advertising will never end. If have asked to be unsubscribed from Pepperfry completely and for them to remove my information from their database, but they just pay lip-service and say, "yes, yes. I am dong that just now"- but it will make no difference. The unwanted and hateful flow of emails continues unabated!.