[Resolved] Pepperfry — refusing return /false advertising | |||
Pepperfry advertises easy return on the website. I ordered a 4 seater table and 4 chairs. The table was small for the chairs. The delivery and assembly boys said, call customer service they will return and exchange for 6 seater table. I bought bigger size of the same table. I called pepperfry many times. First they said, a person has been assigned to you case, they will call. I got two complaint numbers but no calls. Each time i said please arrange to return the 4 seater before the 6 seater arrives. Now they are saying they will not take it back because it is not damaged. They are falsely advertising easy return. Their customer service is very poor. Was this information helpful? | |||
May 10, 2019 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Apr 09, 2019 Pepperfry Customer Care's response Dear Anannya, We deeply regret for the hassle and inconvenience caused. Allow us to investigate & we'll connect with you to address the concern.
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