[Resolved] Pepperfry — Requesting for refund product is not as described
S
Shruthi Kalra
from Bengaluru, Karnataka
Address:
560027
Website:
www.pepperfry.com
The product that I have received has a back which is of 1/2cm thickness and also comes in 2 pieces which is joined together with a cello tape. This is just a very poor quality of product and despite number of calls and complaints raised none of the agents seems to be bothered. No where on the description of the product does it say that the back of the product would be such poor quality and neither does the installation video show that the back of the product is made of 2 pieces which is joint by a cellotape. Request one of the seniors to look into the issue and help us in resolving the same.
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Mar 11, 2017
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2017
Pepperfry Customer Care's response Hi, Apologies for the inconvenience, please share the order number so we can assist you further.
Verified Support
Feb 07, 2017
Pepperfry Customer Care's response Hi, Apologies for the inconvenience, please share the order number so we can assist you further.
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