[Resolved] Pepperfry — Return and refund

Shyamji Yadav

from Kolkata, West Bengal

Address:	400054
Website:	Pepperfry.com

Placed an order for sutlej six seater solid wood dining set finish by @home from Pepperfry. com paid Rs 15645 by debit card on 3Aug 16.Item order no. is[protected].Item Received on 12th Aug 16 Assembler came on 13th Aug 16.He found item defective.I Complained on 13th aug 16.They messged me so many times that they will contact me within 24 hours but no one contacted me .I have complained online as well as Telephonically but all the time i get only assurances and Till now no action.I have sent photographs of the defective parts also.It seems they don't want to refund my money as they have dumped a defective item .I wanted a Dining table for a function but now have no money to purchase. Please matterlise the return and refund of money

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Nov 9, 2016

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2016

Pepperfry Customer Care's response HI,

Hope the refund is done and the same is reflecting in the account that you used to make the payment.

Regards,
Pepperfry