Pepperfry — return of mirror - order id[protected]

Address:

500972

I placed an order #[protected] with pepperfry for a mirror in dec and after i received the product in jan i was not happy with the quality hence decided to return. I raised a return and refund request on 4-jan-19 which has not been picked up till date. I called up their customer service daily and they kept telling me someone will pick up in 3-5 days. Their executive kalpesh sanghani was extremely arrogant and rude. Horrible company, i was a promoter of their products but now i have completely turned into a detractor. I told them multiple times i am shifting to a new place and the only advise they have for me is to leave the product with watchman so he can return whenever pepperfry decides to come and pick up. Worst returns service and even worst company. Hate pepperfry