Pepperfry — return refused

Address:

Mumbai City, Maharashtra, 122011

I had purchased a ethnic motif wool 5 x 4 feet hand tufted carpet by obeetee from pepperfry on 5th jan. Upon receiving the product i told the delivery partner that i need to check the size of the carper since i think its a bit small for the place that i need it for.

The delivery partner said that he can't open the parcel but if there is any issue you can return the product.

Upon opening the park i found it small and requested for return. Now the company is refusing to return citing some policy of returning the product only when it has a defect. They say the returns t&c is mentioned some where inside on there website.

The case reference number for order on website is:[protected]Ethnic motif wool 5 x 4 feet hand tufted carpet by obeetee) is ph[protected]