[Resolved]  Pepperfry — return request rejection by pepperfry

Address:Mumbai City, Maharashtra, 560070
Website:www.pepperfry.com

I have placed an order for kids cot through pepperfry on 9/12/2017 and received the product on 15/12/2017 but after receiving the cot i have noticed the seating height of the cot is barely 7 inches, hence i raised a request for refund but pepperfry guys have rejected the request saying it’s mentioned in the measurements but the height of the cot is given but not the seating height of it which is completely ambiguous and with double standards of sales. I have also decided to hand write a letter to company as well as one last attempt before going to file a complaint at consumer forum.
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Jan 19, 2018
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Pepperfry Customer Care's response
Hi,

Request you to please share your order #, so that we can have it checked & resolved.

Regards,
Team Pepperfry.com
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