[Resolved] Pepperfry — Robotic customer service | |||
ORDER ID[protected] I have sent 6 different emails regarding my late delivery status and they replied the same scripted message. The emails include their customer service and grievance officers as well. No wonder there are so many complaints against the company. The customer doesnt exist. I ordered a table on 7th July 2021 and reach local warehouse on 26th August 2021. Now they refuse to deliver with excuses like they have 3 trucks to deliver. I mean are these people high on something? Was this information helpful? | |||
Aug 30, 2021 Complaint marked as Resolved Nobody resolved my complaint. As soon as i submitted the complaint, it is marked as resolved. How? Pepperfry customer support has been notified about the posted complaint. Verified Support Aug 31, 2021 Pepperfry Customer Care's response Dear James, We are sorry to hear about your concern. Please allow us some time to check the concern we will get back to you soon. Regards, Team Pepperfry | |||
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+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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