[Resolved] Pepperfry — Services not given completely | |||
I had ordered a bed worth 12000 rs . There was no manual available to assemble the same.After regular followups there is no help provided . Irfan is supposedly the account manager and he is so busy that he cannot call. Such pathetic services.TOTAL DISSAPPOINTMENT Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Jan 09, 2015 Pepperfry Customer Care's response Dear Customer,
At Pepperfry we do not intent to disappoint our customers and disappointed to hear about your concern. While our apologies may not lessen the inconvenience caused to you, we sincerely extend the same.We will be in touch with you to redress the issues you’ve raised. We believe your concern is resolved if incase, it is still unresolved, request you to please help us with your order ID so we can trace the root cause of the problem.
Regards,
Team Pepperfry
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