Pepperfry — shoe rack

Address:

560095

I had ordered a shoe rack of 10, 000 and it was received and assembled by someone else in my home as i was out for my honeymoon during that time. Since this was supposed to be a wedding gift, we didn't have much idea about the size of the rack. Once we arrived back and saw the same, we realized its pretty small than what we expected. Ofcourse the return period had already gone.
I have at least ordered 5-6 things from pepperfry from multiple accounts for my home during this period.
All i need is a small favor in which if the "new" shoe rack can be taken and i will buy one of same or more prize instead of that!
Please help me in that coz i will really be grateful.
I know your policies, etc but this is a favor being asked from a very regular customer, hoping for a positive response!