Pepperfry — Sideboard complete defective and no return or response

Address:	Mumbai City, Maharashtra, 400104
Website:	Pepperfry

We bought 2 items (Shoe rack and sideboard) order no.[protected] but the sideboard was complete defective and none of the drawers were opening. We informed the issue to customer care and uploaded the pictures. Subsequently a carpenter came from pepperfry and cut the sides of all the drawer to make it open and by doing that he has already damaged the product more (The videos of the carpenter also has been shared with the customer care). Then again the carpenter came to colour the same and then also the drawyers were not opening which he again cut, by now the 15 days old sideboard has been cut multiple times. Then again after 2 fays the drawyers were not opening and few hook of the drawyers also broken which we have informed pepper fry multiple times but not resolved.