Pepperfry — Since last 20 days, the product has not been installed

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	www.pepperfry.com

Pepperfry Order Id:[protected]. FN1371010-S-PM11503, Case number 01034835. They have delivered the 2 sets of Pack-up Cabinet Unit in Maldau Dark Acacia & White Colour by Rawat. The product was delivered before time but it has been since 2nd November that over 5 carpenters have come but are unable to do the assembly. All the carpenters have said that the both the sets do not have the drawings/manual as well as holes for the drawers. I have made necessary complaints both on phone as well as through email. I have been requesting them that if they are unable to do the assembly, kindly take back the product and do the necessary refund. The last was on 17th when I was assured that I would get a call back by the end of the day. Sadly, no call has come yet till 19th 09:00 hours. The products are half fixed and the parts are just left over creating hinderance in my home. This is sad and demoralising.