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Pepperfry

Pepperfry — Stool or hammock?

I bought the woven stool. Used it fir 2 times for not even 5 mins each. It looks like a hammock now!! The response from them-we can't do anything about it. Such poor quality, aweful customer service. I want it returned as it is useless for me now. No one can sit on it!!
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Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2022
Pepperfry Customer Care's response Dear Vandana, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry
Feb 05, 2022
Updated by Vandana Vinayak No one called, no messages. Which customer service?
Feb 12, 2022
Updated by Vandana Vinayak No one called till now
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Order number[protected]
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Order number shared with you. No one called!
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When will anyone call?
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I am still waiting for the customer service to take an action.
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