[Resolved] Pepperfry — Substandard pure wood product. | |||||
Order no.[protected], ordered bulk of value 1.25 lacs. The quality of the furniture is substandard, it looks good initially but soon the wood starts showing issues. I bought two expensive furniture pieces in pure wood from them and in both the units the doors have expanded and are not closing. On complaining a carpenter was sent but he also could not resolve the issue. Now both the pieces are lying with me and i have no way out to deal with them. The shoe rack drawer is jammed and not opening and sideboards door never close. These both pieces look so awful in my house because of the functional issues. Was this information helpful? | |||||
Oct 21, 2016 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 20, 2016 Pepperfry Customer Care's response Hi, Hope the concern are resolved if there is any concern please feel free to write back to me and i would be happy to hep you. Regards, Pepperfry | |||||
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