[Resolved] Pepperfry — table, order no.[protected] dt. 30.9.18, sku id: fn1472196-p-wh11070, delivered on 14.10.18

BIDYUT KUMAR ROY

from Kolkata, West Bengal

Address:	700048
Website:	pepperfry.com

Table is getting slack due to bottom nuts got loosened for breakage of plastic bottom supporting plates of legs got cracked being plastic one instead of metallic one (Which should be).

Please arrange to send your men to repair it with metallic leg supports as table supplied recently, it must be under warranty.

Matter is required to be attended most urgently as the defect mentioned may cause a greater damage and injury to the men, which tells upon m/s pepperfry.

Regards

Bidyut kumar roy
Kolkata - 700048

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Feb 9, 2019

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Pepperfry Customer Care's response Dear Bidyut, Apologies for the hassle and inconvenience caused. Request you to raise a complaint with our customer support team through application or website. Same will be actioned within 24- 48hrs and our returns team will contact you to address this concern. You can contact our customer support team on[protected]