[Resolved]  Pepperfry — takai single bed

Address:560102
Website:www.pepperfry.com

Bought a bed from pepperfry. While buying i had asked both the customer care and carpenter about the quality of them bed and lifetime and they both said 3-5 years etc. But within 4 months the slabs of the bed have broken. The local carpenter says that the wood was not of good quality. The refund account manager agrees to it but has denied any sort of replacement as their policy for the same is only 7 days after that they only cover lose bolts for the 12 months warranty. Need help with the same.
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Oct 4, 2018
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2018
Pepperfry Customer Care's response
Hi, We are really sorry for this inconvenience caused to you. Its a humble request to you to share the order details with us. We will connect with you to resolve this amicably
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