[Resolved] Pepperfry — The product delivered has manufacturing defect.
A
Aditya Katira
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
The product delivered had manufacturing defect.
The product delivered to me is not as per the product specifications mentioned and reference images/video provided on your website.
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Oct 18, 2022
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2022
Pepperfry Customer Care's response Dear Aditya, We regret the inconvenience caused to you. We are getting this checked with our team and will revert to you soon.
Regards,
Team Pepperfry
Verified Support
Sep 13, 2022
Pepperfry Customer Care's response Dear Aditya, I am writing this to inform you that Pepperfry’s furniture specialist will be visiting your shipping address by 48-72 hour to inspect the reported concern and resolve it. We will share the contact details of the furniture specialist with you once the visit is scheduled.
Regards,
Team Pepperfry
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