[Resolved]  Pepperfry — trying to cancel/change my order

Worst customer service. Couldnt alter my order or cancel it after two hours of placing it on the site. The cc did not help either stating it is out of their policy irrespective of reason for cancellation which is ridiculous. I wanted to order another item of the same cost and the order wasnt even processed but they did not allow me to change it. Online bullying!
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Oct 27, 2019
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Pepperfry Customer Care's response
Dear sumathi,

We regret for the hassle caused to you. Please share your order number to investigate and provide appropriate resolution on the same.

Regards,
Team pepperfry
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