[Resolved]  Pepperfry — Used and damaged product delivered

Address:500089
Website:www.pepperfry.com

We orderd a table set on March 20th and got delivered it on April 20th.

When we opened the packet, surprised to see the product was used and broken in one place. i.e. on 20th April.

We registered a complain in the company website itself on the same day with some pictures. After that they are sending a mail on to resend some more pics becoz the sent pictures were not clear to them.

After that when we sent them some more pics now they are coming back and replying us that the money back and return policy is with in 7 days, they cannot do anything with that. They are refusing to return or giving my money back on this.
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Jun 4, 2016
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
May 04, 2016
Pepperfry Customer Care's response
Dear Silsila, Please accept our sincere apologies for the inconvenience caused. Our team will contact you shortly.
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