[Resolved] Pepperfry — vipra solid wood queen size bed

Sruthy S M

from Bengaluru, Karnataka

Address:	560068
Website:	www.pepperfry.com

We really had bad experience with pepperfry india- we bought the coat on 17th feb-2016, order number[protected] vipra solid wood queen size bed.its not even 2years and the bed is broken, the front panel just came off and thankfully we avoided a big accident.
we contacted the customer care service they said they cant do anything as the product is out off warranty. we paid 19000/- for this product. we thought peperfry is a trust worthy brand but it is completely hopeless.
we regret buying this product..will never buy again and we want people to know the reality of such companies.

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Dec 12, 2017

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Nov 08, 2017

Updated by Sruthy S M we really had bad experience with pepperfry india- we bought the coat on 17th feb-2016, order number[protected] vipra solid wood queen size bed.its not even 2years and the bed is broken, the front panel just came off and thankfully we avoided a big accident.
we contacted the customer care service they said they cant do anything as the product is out off warranty. we paid 19000/- for this product. we thought peperfry is a trust worthy brand but it is completely hopeless.
we regret buying this product..will never buy again and we want people to know the reality of such companies.

Verified Support

Nov 11, 2017

Pepperfry Customer Care's response This has been looked into and we are closing on this now.