[Resolved]  Pepperfry — Want to return /cancelled my order[protected]

Address:	Bangalore, Karnataka, 560093
Website:	It's a online furniture selling website

Hi

On 1St Jan 2017 I ordered a coffee table from pepperfry, considering that the height of table would be a standard height. further after ordering I found that that I am not ok with its dimension and wanted to immediately cancel or return the order. I made a call to customer care for same and they said that neither return or cancellation is possible.

While a customer purchase a product from a e commerce site, the actual feel n look of products is not completely visible. So I believe that the customer has a complete right to take a decision if he/she willing to revert back the decision.

I vendor can't force and create harassment to the customer while the whole process of business is specially in the e commerce mode.

Regards
Jyoti