Pepperfry — wardrobe door broken and no services provided to fix the same even though we were ready to incur the expenses involved in fixit

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Mumbai

Bought a wardrobe on 3rd of Dec 2014 from Pepperfry for Rs 31534 . Today one of the wardrobe doors came off the hinges. Do not know that how does this happen to such an expensive product of a reputed brand. Anyways I called up the customer service and they refused to help me stating that this out of the warranty period. I offered to pay for the services as well however they declined even for that refusing straight away. This only shows that these people present a colourful picture to lure customers and then back off in case of any problem with the product. Nothing but a fraudulent activity from a fraudulent company cheating on the common people who have given away their hard earned money to buy their product. My wardrobe now would lie useless without its door and probably would be thrown in the dustbin . Kindly look into this and ban Pepperfry from selling fraudulent stuff and fooling common people. They are thriving on our money. Pls cancel their license if possible so that people are saved from being deceived by them anymore.