[Resolved] Pepperfry — website misinformation & misleading marketing!! | |||
I agree. Pepperfry is a fraud. They sold me a 3rd rate waterpurifier whose mrp is rs. 7250 at rs. 4899 but claimed to have given me a rs. 12000 discount that'd make the original price at 16899 almost rs. 17000. This product needs to be installed only by the manufacturer, otherwise the pathetically short time 3-month warranty on electronic parts is void!! And of course, i have to pay rs. 499 for the installation which is a 1 minute job of connecting the water pipe to the unit!! Total fraudsters. And yes, they will not accept any returns. Product has to have arrived defective to qualify as return. Based upon quality or misinformation, as a customer they give no right to return the product. So basically, they have no returns policy. They do not mention any of these details on their website. It is all carefully concealed. Their advertisement is quite misleading. Pepperfry needs to be put out of business. Was this information helpful? | |||
Dec 7, 2017 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Nov 02, 2017 Pepperfry Customer Care's response Dear Customer, Sorry to make you upset, please share your order id to assist you better. Regards, Team Pepperfry Verified Support Nov 05, 2017 Pepperfry Customer Care's response Dear Customer, Sorry to make you upset, please share your order id to assist you better. Regards, Team Pepperfry Verified Support Nov 06, 2017 Pepperfry Customer Care's response Dear Customer, Sorry to make you upset, please share your order id to assist you better. We are closing this complaint from our end after multiple attempts, please contact our customer support team for further assistance. Regards, Team Pepperfry | |||
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