Pepperfry — worst cancellation policy and pathetic, incorporative customer support

Address:	560076
Website:	www.pepperfry.com

This is in regards to my order #[protected], which i have placed on 20th may for a
Office chair, but due to urgent business trip out of the country i asked them to cancel.
Customer service behaved in a arrogant way mentioning they cannot cancel the order as per policy.
How will i accept the product now?? What kind of policy you, which harasses the customer??
I even asked for gift card conversion which was also denied, even shipment
To home city was not considered. I at least asked to expedite the delivery which was also not considered.

This is the last time i purchasing anything from pepperfry, i also recommend the same to family and friends.

Policies should be there to help customer, not to harass or put them in trouble.