[Resolved] Pepperfry — worst customer service and rude staff | |||||
I had placed order no[protected] on pepper fry website. The item i received is not as advertised. The body is supposed to made to stainless steel, however the item has green paint inside which is not safe to store food and unfortunately the website pictures doesn't show whats inside. The customer service refused to accept the return and then i escalated the issue. 48hours and no one contacted me. 2nd escalation done and some one from customer service called me and was very very rude. They simply do not want to accept their fault. The problem is still pending and i will file a case with consumer court shortly Worst website!! Was this information helpful? | |||||
Nov 26, 2017 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Oct 25, 2017 Pepperfry Customer Care's response Dear Shrikant, As discussed an email is been sent to you with the resolution. Request you to please refer the same for further correspondence. Regards, Shoaib | |||||
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