[Resolved] Pepperfry — Wrong commitment Product delievry delay

Shivangi_Sharma

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Hii I have placed an order (Surya Gas) dated 16 Oct -14. order id is[protected] . I paid at the same time. Expected delivery date was 21 Oct-14. As of now i dint get any product. I do not remember how many times i called to pepperfry customer care.. People are least bother about this concern they were like ma'am we are working over this etc etc. I just dont get this what the hell they are working on it. It just a simple product delivery what a big deal. I paid for that i am asking for my product. This is the service of pepperfry. Poor service !! Even i mailed thrice no reply from there end. This is the service.!!

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2015

Pepperfry Customer Care's response Dear Customer, We thank you for taking the time to review our products and services. It is only through your feedback that we’re able to maintain and where necessary, improve upon the service we provide to our valuable customers. We’re very disappointed to read of your experience with Pepperfry and apologize for the unpleasant experience that you had. We will be in touch with you to redress the issues you’ve raised. Regards, Team Pepperfry.