[Resolved] Pepperfry — wrong information on product page now they are not cancelling order.. already shipped | |||
I order 2 product yesterday, both not shipped yet, One of the product is milton 520 ml water bottle set of 4 as per description on product page... Second is cello tiffin box set of 5 as mentioned on product page.. Now when i call customer care they said in milton i will get 4 pcs of water bottle but only 1 tiffin box.. As tiffin box will have 5 container not 5 set.. When i said cancel my tiffin box they said they can not once order placed.. Order no[protected] This is pathetic service.. Why mention set of 5 as wrong description... I[censored] want to provide just one.. While same with water bottle they are ready tongue 4 water bottles as both have same description... Was this information helpful? | |||
Jan 16, 2020 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 Pepperfry Customer Care's response Dear Customer, We have initiated a full refund which was processed on 22nd Nov 19. Please refer to the email sent for complete details. Regards, pepperfry.com | |||
1 Comment | |||
Comments
53%
Complaints
1617
Pending
73
Resolved
825
View all 1617 Pepperfry reviews & complaints
+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
View all Pepperfry contact information
Had some problem with some crack on the central pillar.my order no is[protected].