Personal — Absraction of goods(items send via speed post parcel)

Website:

www.indiapost.gov.in

ARTICLE NUMBER: REGISTERED PARCEL CL[protected]IN
COMPLAINT NUMBER:[protected]

Sir,

This is to inform that Parcel sent from KANNUR(KERALA) dated 28/11/22 to BAREILLY(UP) recieved on 6 /12/22 but in very bad condition from inside and many items from the Parcel missing and stole.

Firstly the package was in such bad condition and that too open (brown cartoon box)as can been seen from the attached pic as below.

I sent clothes to my Mother for my Relatives wedding . The parcel box was wrapped with transparent bag and sealed from all sides using White packet. But when the package was delivered, all items were already stolen from it especially NEW SAREES, LENGHA and DRESS MATERIALS around 15 items and only some dresses and sarees(old ones)were left and were replaced with empty poly bags cheap items of same weight.

We have got only empty packets and things are missing from the parcel.Very bad service.And the products received are in open state which clearly shows that the parcel has been opened by someone in between.These kinds of things are not expected from India Parcel post service.Really very disappointed. Please look into matter about this and revert as early as possible.

The Parcel was weight around 18 kg and when we got was only around 7 kg in return and rest 11KG ITEMS MISSING

When my Mother shared images of parcel she received, I noticed that the thieves cut the parcel cloth from one side, took away the items and stitched it again, Only mistake they did was, they put the all old items and everything was in open and dump state like garbage.

We raised complaints at various levels but no positive response. Officers at Indian post also shamelessly recommended us to use private courier company from next time as stealing is very common.. Govt should completely stop India Post and remove all its corrupt employees.

How can we trust INDIA POST SERVICE

It is requested that our claim for the damages caused by the carelessness of the postal staff may please be passed and sent to us at an early date.

Attach are the screen shots and videos of the parcel we have received