Personal — Logitech Mouse Life 1.5 Months

I have purchased Logitech mouse 9th May 2023 almost 1.5 Months before and its button stopped working. I have tried to contact to customer care and they are making lots of excuses and they are asking me to send this product first to their service Centre by courier at my own cost. I asked about the Onsite Warranty mentioned in Logitech warranty claims and they told me for Logitech Onsite Warranty means that we have to go to Logitech service center and we have to send the product to the service center by ourself. It was quite surprising for me and when I asked for the Escalation team details they refused to provide it. Now we cannot complaint to anyone and we have to suffer from Logitech products. Its really most worst company I have ever seen who is having different meaning of On Site Warranty. And Product life is not more than 1.5 Months.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint