Personal — my transaction is failed, please provide a refund

Address:

Kesharpura Idar Sabarkantha Gujarat

I have paid for driving license through online portal of sarathi. But my transaction is failed (Two times). It shows the error that token number mismatch. Transaction id &error details are given in screen shot. I want refund. My application id is [protected]
Date of birth[protected]
Warm request to help me.