Personal — Unauthorized transaction

Transaction date : 16th Nov 2023
My HDFC Bank account has been deducted with Rs. 30356.18 without my authentication to your organization. When raised a complaint with the bank i have got to know that this is deducted to Exide life insurance.

I have never taken any policy or have never contacted you for any policy. Not sure how this amount is deducted from my account to you.

I could only see the transaction detail as PAYU_[protected]_57139711

Can you kindly refund my amount back.

My HDFC bank account # is [protected]

If more details required please contact me.
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