Petbacker — Not refunding amount when the PetBacker cancelled the booking

Address:Bangalore
Website:www.petbacker.com/d/india

Hi My name is Stutee and I live in Bangalore. I booked a dog walker through PetBacker. Her name is Neha Rai. She stopped responding after the booking and when I confronted her she said asked me to cancel the booking as she is not interested to walk my dogs. I immediately raised this on the app and cancelled the booking but PetBacker is not taking any response. My money is stuck and I don’t know how to get it. This is some foreign company with no customer support number or address. I guess these guys are fraud. This Neha Rai is also part of this scam. She wants to take money but give no service.
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    Bangalore
    India
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