Peter England — Complaint against manager sector 17c chandigarh store

Address:	Chandigarh, Punjab, 140308
Website:	www.peterengland.com

Charanpal singh bagri bar room no.2
Gurjit kaur bagri new bar complex
(B.com., ll. B, ll. M) punjab & haryana high court, chd
Advocates supreme court of india
Ph:[protected],[protected].

Ref no.147 dated. 14/08/2016.

To whom so ever it may concern.

It has been informed to your kind office that i had purchased on trouser bearing style code ptf51400368 with waist size 38 in the month of january you’re your exclusive store sector 17-c chandigarh. I had to wear the said trouser on 17/07/2016 on the occasion of engagement of my cousin sister. I found the said article loose from waist, when i tried the same. Then i along with my collegue visited your peter england store, sco 74, sector 17-c, chandigarh and disclosed that said article is loose from waist, so kindly exchange with another article according to my waist. One person named arun, sitting on billing counter said try your article i want to check it. I wear the trouser on he himself came near try room and checked the size of trouser and said that he would get it alter and would get the waist size tight to 2 inches and get the bottom altered. I shocked and said how its possible to tight down waist size to 2 inches, he replied its our routine work, i said the tags of trouser are there, bill is with me trouser has not been altered from bottom as such it is fresh article, so exchange it with trouser according to my waist size. But he (Manager) remained reluctant and took bill from me and issued me alteration slip, copy of same is attached herewith and advised me to collect the trouser on next day.
On next day i visited the store and tried the altered trouser. I shocked on wearing the trouser that there are lot stretches in pocket, zip area which occurred due to alteration of said trouser and as such i warned the manager about the said defect occurred at time of alteration of said article. He sought time of two days more to rectify said defect but all in vein and till date i have visited more than ten times to store, but my trouser is no more worth to wear. I requested him to return my bill and he replied that same has been misplaced, so i did not return the alteration slip which is in original with me and now manager is saying do whatever you want to do i am sole proprietor of peter england with highest sale and company would always favour him not you. Due this i could wear the said trouser on engagement of cousin sisiter.
The above attitude, dictatorial behavior of above named manager or representative of your store is highly questionable and require strict action and further amounts to unfair trade practices.
So by above act it apparent that you and company/store is indulged in unfair trade practices and it is advised to your kind office that needful be done as early as possible and i should be informed accordingly. A copy of this notice has been retained in my office for reference and record purposes.

Chandigarh charanpal singh bagri
Dated: 14/08/2016. (Advocate)
R/o house no.1139, sector 125- sunny enclave, sas nagar, mohali.