[Resolved]  Peter England — I had ordered sweat shirt its been 15 days but there is no sign of my order

I had placed order on 30-09-22, order id 6856660 they notified me that product will be delivered by 7 th of October but until now there is no sign of it, I had raised 3 complaints but there is no call back from them, they are simply sending the text and mailing the ticket number and mentioning that they will reach us in 48 hours but they are not making any call or any thing ells. I need my order or cancel it and make refund to my original payment method.